Elena Balthazor

5490 Suffolk Ave.

Castle Rock, CO 80104

(575) 680-5431
Lena.Balthazor@outlook.com

PROFESSIONAL SUMMARY

Certified Medical Coding Specialist that has full understanding of ICD-10-CM and CPT coding procedures. Excellent data entry skills that allows for accurate coding of medical information and provided care.

KEY QUALIFICATIONS

➢ Excellent multi-tasking skills ➢ Bachelors Degree in Business Administration

➢ Experience with fast-paced medical care environments. ➢ Excellent data entry Skills

➢ Strong understanding of ICD-10-CM and CPT requirements and procedures. ➢ CPC certified with 1 year and 4 months of experience.

EXPERIENCE/ACCOMPLISHMENTS

Patient Registrar, Parallon April 2018 – Current

Collecting patient data and performing various administrative duties throughout the healthcare field.

Process next day orders and input medical codes for Medicare patients under medical necessity.

Enter payment and insurance information, while keeping accurate record of patient interactions.

Reception and clerical duties while working with other medical staff, doctors, nurses etc.

Personal Banker, Wells Fargo Bank September 2015 October 2017

Resolved difficult customer situations effectively while delivering friendly customer service and ensuring the highest level of customer satisfaction.

Sold retail banking products and services to customers and prospects. Managed customer portfolios, services relationships and cross-sells all products and services.

Provided broad base of financial and credit services with the goals of acquiring 100% of the customers’ business. Developed and maintained relationships with Wells Fargo partners to maximize sales opportunities and achieve minimum sales standards

Demonstrated exceptional customer service and lauded by branch leadership. Received Banker of the Month 10 out of 12 months in the year 2016.

Academic Support Staff, New Mexico State University (Intern) January 2015-May 2015

Demonstrated ability to reply questions regarding student needs while maintaining excellent standards of customer service.

Maintained office supply inventory by ensuring adequate stock level and replenished essential office needs.

Received payments for student books and documented sales.

Ensured meetings were effectively organized and maintained records for administration.

Seasonal Supervisor, Meerschiedt Recreation Center May 2014 – July 2014

Advised and understood sports transactions and reports.

Analyzed financial data to cover the needs of the customer.

Provided administrative support by handling incoming mail and e-mail inquiries.

EDUCATION AND VOLUNTEER

American Academy of Professional Coders

Completed Certificate CPC Program

Completed Practicode CPC-A (Equivalent 1 year experience)

New Mexico State University, Las Cruces, NM

Bachelors Degree, December 2015

o GPA: 3.4

o Credits Earned: 128

o Major: Business Administration (General Business)

o Received Academic All-Conference Award as a student athlete for years 2012 – 2015.

St. Francis Medical Center, Colorado Springs, CO

Clerical Volunteer, March 2016 July 2016

o 4 months

o Organized/maintained patient medical records

o Answered telephones, and retrieved medical information from external and internal sources.

CERTIFICATIONS

American Academy of Professional Coders

Certified Professional Coder (CPC), August 2017

o Member ID: 01574268