MEGAN REDMOND,CPC

C: 518-573-7342| Meganrochelle@live.com

SUMMARY

I am a very anxious learner and I love a challenge! I adapt well to new environments and have been able to take on new tasks and excel in many different positions. Motivated and goal oriented, I take pride in my work and I am committed to professional excellence. I enjoy working on my own or with a team to achieve any objective that I am tasked with goal. I am looking to expand my knowledge and looking for a position that offers growth.

SKILLS

Communication

Multitasking

Prioritizing

Technical skills

Interpersonal skills

Dependability

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Lytec, Optum, HPP, ECW, Cisco call agent , and office equipment such as Multi Function Copier / Scanners, fax machines, Handling referrals, insurance, operating phone system and calls.

EXPERIENCE

04/2016 -PRESENT MD Receptionist

Roper St. Francis Hospital-Charleston Hand Group- 36-40 HRS

Charleston, SC Greets, instructs, directs and schedules patients and family members. Work with all patients to schedule appointments that best meet their needs. Accurately handle prescription requests, medical chart information, schedule referrals with other physician offices and ensure that insurance referrals are made if required. Answers the telephone and directs calls to the appropriate party. Responsible for collecting co-payments and deductibles at the time of service and accurately posting CPT and ICD-9 codes and their associated charges and payments in the computer; balancing same with the computer printout at the end of the day and preparing the daily deposit. Proficient with HPP (the Practice Management System) and eClinical Works (the EHR).

03/2013 to 05/2014 Claims Analyst

Exam Works-Albany, NY |25 HRS

Checking patients in and out, making sure proper paperwork is filled out and submitted as well as charts in order for the doctor, Assisting the doctor in the exam room. Traveling to satellite locations with practitioner.

Left job to stay at home with newborn twins.

09/2011 to 10/2012 MA|Medical Receptionist |30 HRS

Stedman & Garger Associates Albany, Ny

Checking patients in and out, making sure proper paperwork is filled out and submitted as well as charts in order for the doctor, assisting the doctor in the exam room. Traveling to satellite locations with practitioner.

Company went bankrupt and manager brought me to his next place of employment.

EDUCATION AND TRAINING

2014

Associate of Applied Science: Health Information Management & Technology

Hudson Valley Community College Troy,NY,US

2011 Certificate: Health Studies

Schenectady Community College- Schenectady, NY,US

2017 Certification: Grow your own coder

Roper St. Francis/AAPC-North Charleston, SC, US

Was one of 26 applicants chosen to participate in hospital funded educational program. ICD-10, HCPCS, CPT, Anatomy and Physiology, Chemistry, Biology, Medical Terminology

ACTIVITIES AND HONORS

Member of the AAPC- 2017- CPC

American Academy of Professional Coders